Privacy Policy

1. Introduction

This Privacy Policy applies to the website thevalleybydiligent.com and explains how Diligent Builders Pvt. Ltd. ("Diligent Builders", "we", "us", or "our") handles information submitted by visitors in connection with The Valley, a residential project located in Sector 1, Greater Noida West.

By using this website or submitting your details through any enquiry, brochure request, callback or related form, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

When you interact with this website, we may collect information that you voluntarily provide to us.

Information submitted through enquiry forms

• Your name
• Your mobile number
• Your interest in The Valley / requested project information
• Any additional information you voluntarily provide to us

The website currently provides a brochure/enquiry form requesting your name, mobile number and information regarding your interest in the project.

3. How We Use Your Information

Information submitted through this website may be used for legitimate business and customer-service purposes, including:

• Responding to your enquiry or request for information.
• Providing the project brochure, floor plans or other requested information.
• Contacting you regarding The Valley.
• Providing information regarding availability and pricing.
• Assisting with site-visit appointments.
• Providing a callback or relationship-manager assistance.
• Responding to questions or requests submitted through the website.
• Improving our website, communication and customer experience.
• Maintaining records of enquiries and communications.

As stated on the website, submitting an enquiry means that you agree to be contacted about The Valley.

4. Communication and Marketing

If you submit your contact details through this website, Diligent Builders or its authorised representatives may contact you in connection with your enquiry or interest in The Valley.

Depending on the nature of your enquiry, communication may take place through telephone calls, WhatsApp, SMS or other appropriate communication channels.

You may request that we stop sending promotional or non-essential communications by contacting the representative who contacted you.

5. WhatsApp Communication

The website provides an option to request project information through WhatsApp. If you choose to use this option, information necessary to respond to your request may be shared with or transmitted through WhatsApp.

WhatsApp is operated by a third party and is governed by its own privacy policy and terms. We recommend reviewing WhatsApp's applicable policies before using the service.

6. Cookies and Website Technologies

This website may use cookies, pixels, analytics tools or similar technologies to help operate the website, understand visitor behaviour, measure website performance and improve our marketing activities.

These technologies may collect technical information such as browser type, device information, approximate location, referring pages, pages visited and interaction information.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of the website.

7. Third-Party Services

We may use third-party platforms and service providers to operate or improve the website and handle enquiries, communication, analytics, advertising or other business functions.

Such third parties may process information in accordance with their own privacy policies and applicable terms. We take reasonable steps to work with service providers that are appropriate for the relevant business purpose.

Third-party services may include communication platforms, analytics services, advertising platforms, hosting providers, website technologies and other service providers used in connection with the website.

8. Sharing of Information

We do not intend to sell your personal information as a standalone product.

Your information may, where necessary, be shared with authorised employees, relationship managers, representatives, service providers or other parties involved in responding to your enquiry and providing services related to The Valley.

Information may also be disclosed where required by applicable law, regulation, legal process or a lawful governmental request, or where necessary to protect our rights, property or safety.

9. Data Security

We take reasonable administrative, technical and organisational measures to protect information submitted through this website against unauthorised access, misuse, alteration or disclosure.

However, no website, electronic transmission or storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information transmitted through the internet.

10. Data Retention

We may retain enquiry and contact information for as long as reasonably necessary to fulfil the purpose for which it was collected, maintain appropriate business records, resolve enquiries or disputes, comply with legal obligations and protect our legitimate interests.

When information is no longer reasonably required, it may be deleted or anonymised, subject to applicable legal and business requirements.

11. Your Choices and Rights

Depending on applicable law, you may have rights relating to your personal information, including the ability to request access, correction or deletion of information, or to withdraw consent for certain communications.

If you would like to make a privacy-related request, please contact us using the contact information provided on the official website or through the representative handling your enquiry.

12. Children's Privacy

This website is intended for adults and prospective property buyers. We do not knowingly seek to collect personal information from children.

If you believe that a child has submitted personal information through the website, please contact us so that appropriate action can be considered.

13. External Links

This website may contain links to external websites or services. We are not responsible for the privacy practices, content or security of third-party websites.

We encourage you to review the privacy policies of external websites before submitting personal information to them.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business practices, technology or applicable legal requirements.

Any updated version will be published on this page with a revised "Last Updated" date. We encourage visitors to periodically review this page.

15. Project Information

16. Contact Us

If you have questions regarding this Privacy Policy or the handling of information submitted through this website, you may contact the team through the contact details available on the official website.